Thank you for shopping with Zenea.
Order Processing
Orders are processed within 1–3 business days after payment has been successfully received.
Orders are not processed on weekends or public holidays.
Shipping
We proudly ship worldwide.
Delivery times vary depending on your location.
Estimated Delivery Times
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United States: 7–15 business days
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Canada: 7–15 business days
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United Kingdom: 5–12 business days
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Europe: 7–15 business days
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Australia & New Zealand: 8–18 business days
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Other international destinations: 10–20 business days
Please note that these are estimated delivery times and may vary due to customs processing, weather conditions, carrier delays, or other unforeseen circumstances.
Order Tracking
Once your order has shipped, you'll receive a confirmation email with tracking information (where available).
Customs & Duties
International orders may be subject to customs duties or import taxes imposed by your country's regulations. These charges are the responsibility of the customer.
Incorrect Shipping Address
Please ensure your shipping address is accurate before completing your purchase. Zenea cannot be held responsible for delays or lost packages resulting from incorrect address information.
If you have any questions regarding shipping, please contact us at support@zenea.com.